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Security & Privacy

Thanks for looking into Tender!

We're pretty serious about your privacy. If you're not satisfied with the answers on this page, please send us an email at support@tender.run about any other concerns!

Does my data get sold?

No. Your subscription cost pays for our services. We don't ever sell (or even look at) your data.

Where does my data get sent?

All calculations and changes to your data happen on your device, in your browser.

We also sync a backup copy of your data to our servers, but it's only used for backup and syncing. When you aren't using your app, we never access your data on your behalf.

We currently don't support opting-out of these backups. (send us an email if that's a deal breaker!)

How are backups secured?

We currently encrypt your data in transit and at rest. In the future, we'd like to also support end-to-end encryption of your data, but there's no timeline for that feature yet.

Can I save a copy of my data?

Yes, but we currently don't have an easy-to-use file format for export. If you're willing to get your hands dirty with some code, send us an email and we'll point you in the right direction.

Do you track how I use the app?

We don't run analytics or any other tracking tools in the app, but we do use Sentry for error reporting. Your private data is never sent to our error reporter.

We do run analytics on tender.run and demo.tender.run to understand how our marketing efforts are doing. To best preserve your privacy, we use plausible, a privacy-centric alternative to traditional methods like Google Analytics.

How is my billing information stored?

Your credit card/billing information is processed on a PCI-Compliant network. We use Stripe as our payments processor.